Convergys

Recognised as a global leader in the field of relationship management, Convergys is trusted by clients to deliver in customer management, HR management and information management. This latter business provides BSS solutions such as billing, customer care and product catalogues to telecommunications clients around the world.

In order to extend the ways that Convergys engaged with key audiences from a sales and marketing perspective, Sine Qua Non was in 2010 asked to support the rollout of a new programme with a range of communication materials including customer presentations and sales tools.